Refund Policy

30-Day Money-Back Guarantee

We want you to love CueBeat. If you're not satisfied with your subscription, you can request a full refund within 30 days of your original purchase date - no questions asked.

How to Request a Refund

Email our support team at hello@cuebeatpilates.com with the email address you used at checkout and a brief note about which purchase you'd like refunded. We'll confirm within 1–2 business days and process the refund through Stripe; it typically appears on your statement within 5–10 business days, depending on your bank.

You can also cancel your subscription anytime from Settings → Manage Billing - you'll keep access until the end of your current paid period and won't be charged again.

After the Refund Period

After the 30-day window, you can still cancel your subscription at any time. When you cancel, you'll continue to have access until the end of your current billing period. No further charges will be made.

Questions?

If you have any questions about our refund policy, reach out to hello@cuebeatpilates.com. We're happy to help.